By Dan Sanchez It's easy to scoff at the old saying, "the customer is always right." As anyone who has worked retail knows from experience, the customer can be magnificently wrong, as well as ignorant, unreasonable, rude, even abusive. So the saying shouldn't be taken literally, but that doesn't mean it has no value. Sayings are often intentionally exaggerated in order to … [Read more...] about Is the Customer Always Right? No, but…
Dan Sanchez
“Free Everything” and the First Law of Politics
By Dan Sanchez The other night, a politician criticized Bernie Sanders and Elizabeth Warren for offering voters “free everything and impossible promises.” Remarkably, the critique came not from a Republican fiscal conservative but from a fellow Democrat during a primary debate. John Delaney, a former congressman from Maryland, said such policies were based on “fairytale … [Read more...] about “Free Everything” and the First Law of Politics