By Dan Sanchez It's easy to scoff at the old saying, "the customer is always right." As anyone who has worked retail knows from experience, the customer can be magnificently wrong, as well as ignorant, unreasonable, rude, even abusive. So the saying shouldn't be taken literally, but that doesn't mean it has no value. Sayings are often intentionally exaggerated in order to … [Read more...] about Is the Customer Always Right? No, but…
By Art Carden Arthur Diamond’s Openness to Creative Destruction: Sustaining Innovative Dynamism joins a growing pile of books that seek to explain what the economic historian Deirdre McCloskey calls the Great Fact: the mind-boggling increases in per capita income in the last two and a half centuries that started in Northwestern Europe and spread around the world. Diamond … [Read more...] about New Ideas are the Key to Economic Development
By Remso W. Martinez I didn’t want to imagine myself walking into the workforce with the expectation of eventually earning my master’s degree or even a doctorate. I’m not saying I’m closing the doors to those potential opportunities in the future entirely, but completing my undergraduate education left me with a feeling many young people encounter when they are truly … [Read more...] about Are Books the New Business Card?
By Daniel J. Boudreaux In a recent EconLog blog post, Alberto Mingardi justly praised Tyler Cowen’s latest book, Big Business. In that post, Mingardi favorably quotes, directly from Cowen’s volume, this passage: “So many of the problems with business are in fact problems with us, and they reflect the underlying and fairly universal imperfections of human nature. Yet we … [Read more...] about In Praise of an Ideology of Freedom
By Per Bylund Politics is hardly an effective force for bringing about positive change in society. Instead, real change, and especially such that changes people’s lives for the better, comes from elsewhere. It comes from business, and specifically from innovators, entrepreneurs, and pioneers in the market. And very often it does so despite politics and the state — or even … [Read more...] about Entrepreneurs: Changing The World Through Business